CaribSocial Help Center

What to do when CaribSocial content looks out of date

Refresh stale-looking content and know when to open a Technical Problem ticket.

Some CaribSocial areas update in real time while others refresh their data when you reopen, refresh or interact with the page.

On the home feed, new realtime posts can appear through the new-post indicator instead of being inserted while you are reading farther down the page. Messages also includes an inbox refresh action.

If a screen still looks stale after using its refresh or reopening the page, create a Technical Problem ticket and include the affected feature and what you expected to update.